Ashley Furniture Industries hiring Retail Sales Associate in Casa Grande, Arizona, United States | LinkedIn (2024)

Ashley Furniture Industries hiring Retail Sales Associate in Casa Grande, Arizona, United States | LinkedIn (2)

Retail Sales Associate

Ashley Furniture Industries Casa Grande, AZ

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Ashley Furniture Industries Casa Grande, AZ

1 week ago

Ashley Furniture Industries hiring Retail Sales Associate in Casa Grande, Arizona, United States | LinkedIn (5) Ashley Furniture Industries hiring Retail Sales Associate in Casa Grande, Arizona, United States | LinkedIn (6) Ashley Furniture Industries hiring Retail Sales Associate in Casa Grande, Arizona, United States | LinkedIn (7)

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The Retail Sales Associate is responsible for building the customer relationships that are the foundation of Ashley HomeStore’s retail sales success. The incumbent provides world-class service to customers by using the Ashley Sales Approach to sell the full suite of HomeStore products and services tailored to meet the customer’s wants and needs.

The Retail Sales Associate is accountable for delivering an exceptional in-store experience for every guest that results in increased store sales, profitability and customer loyalty.

Overall, the Retail Sales Associate contributes to the Ashley high performance culture by modeling our core values and engaging in sales activities that keep the Ashley brand as the #1 home furnishings market leader in style, selection, quality and value.

ScopePlant/Retail Locations:Domestic Store Location

StaffN/A

Expense BudgetBudget Responsibility? No Yes Amount:

ComplexityModerate – Administers procedures under management guidance; decision-making has moderate corporate financial/operational impact. Solves problems by interpreting data using generally prescribed procedures, using judgment to select from known alternatives. Has frequent external interaction to provide information; relationships are internal and external to the work unit and include customers or vendors.

Primary Job Functions

  • Welcomes and professionally engages every guest to ensure customer expectations are met and the Ashley brand image is properly represented.
  • Follows the Ashley Sales Approach with each guest to maximize average sales per guest and ensure above-minimum category sales goals. Asks questions and listens to guest needs; provides options and advice on meeting those needs. Performs product presentations, attempts to close each sales opportunity and adds on additional items and extended warranties to the sale.
  • Contacts customers by telephone, mail or e-mail after product delivery to ensure total satisfaction and establish next steps to continue to serve the customer in their home furnishing needs.
  • Completes post-sales order entry and administration processes.
  • Completes showroom floor recovery processes throughout the day.
  • Works vigorously on sales performance improvement by using available learning tools and programs.
  • Develops and maintains high levels of knowledge on Ashley business products and promotions.
  • Participates actively in sales meetings and one-on-one coaching sessions with store managers and trainers.
  • Demonstrates the company’s core and growth values in performance of all job functions.

Secondary Job Functions

  • Learns the furniture retail industry as a whole to establish a strong understanding of Ashley’s products and their positioning in the marketplace, as well as the processes and procedures in how the business is operated.
  • Picks up projects on the fly; performs other duties as assigned from time to time, such as cashiering.

Schedule Expectations

  • The incumbent will work a minimum of 40 hours per week, including Saturdays and/or Sundays. The number of hours will increase during specific events, holidays or blackout periods, or to meet other business needs.
  • Regular attendance at the assigned store in accordance with these expectations is an essential function of the job and all job functions are performed at the designated job location.

EducationJob Qualifications

High school diploma or GED required; Associate’s in business administration or related degree preferred.

ExperienceRetail sales experience preferred, but not required.

Licenses Or CertificationsNone

Knowledge, Skills

  • Familiarity with furniture products and styles.
  • Exceptional relationship building skills.
  • Strong communication and listening skills.
  • Strong attention to detail, with ability to multitask and work independently.
  • Basic math and writing skills; basic computer and office software skills.
  • Other: friendly, enthusiastic and energetic with a genuine desire to provide outstanding service.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Sales and Business Development
  • Industries

    Furniture and Home Furnishings Manufacturing

Ashley Furniture Industries hiring Retail Sales Associate in Casa Grande, Arizona, United States | LinkedIn (9) Ashley Furniture Industries hiring Retail Sales Associate in Casa Grande, Arizona, United States | LinkedIn (10) Ashley Furniture Industries hiring Retail Sales Associate in Casa Grande, Arizona, United States | LinkedIn (11)

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FAQs

What is a retail sales associate? ›

A retail associate helps customers while they shop, answers questions, and assists in daily store operations. In this role, you serve as a representative of the retail brand and play an important role in the store's overall success. Retail associates might also be referred to as sales associates or representatives.

Where is Ashley Furniture headquarters located? ›

What is a retail sales job description on LinkedIn? ›

As a retail salesperson, you'll guide customers through the shopping process, from the initial greeting to the final purchase. By providing insight and support, you'll help strengthen our customer relationships and convert new patrons into repeat shoppers.

Who is the vice president of sales at Ashley Furniture? ›

JERRY JONES - VP OF SALES - Ashley Furniture | LinkedIn.

What skills are needed to work in retail? ›

What skills do I need for retail?
  • Written and Verbal Communication. At the core of the retail industry is communication. ...
  • Customer Service. Great retail employees know that communication is about more than just verbal exchanges. ...
  • Attention to Detail. ...
  • Product Knowledge. ...
  • Leadership. ...
  • Organization. ...
  • Resilience. ...
  • Responsibility.

Is a retail associate the same as a cashier? ›

A retail associate is someone who works in a retail environment, performing tasks such as customer service, stocking shelves, and helping customers find what they need. A cashier is a specific role within a retail environment, usually responsible for operating a cash register and processing payments.

What did Ashley Furniture used to be called? ›

Started in the 1970s as Arcadia Furniture in the town of the same name, Ashley was originally a hole-in-the-wall producer of cabinets and tables that sold its products through a Chicago-based sales agency called Ashley Furniture Corp.

Who did Ashley Furniture merge with? ›

— Ashley Home's acquisition of D2C mattress specialist Resident Home creates a combined $2 billion bedding business that will leverage the manufacturing and supply chain capabilities of one of largest furniture and mattress manufacturing operations in world.

What is the slogan of Ashley HomeStore? ›

We put the fun in furniture!

What are retail sales skills? ›

To do their jobs effectively, sales associates must be able to communicate with your customers, coworkers, buyers, and managers. Interpersonal skills also include patience, friendliness, and active listening — a critical skill when learning about and solving customer needs and problems.

How to explain sales associate on resume? ›

Retail Sales Associate Job Description
  1. Greets customers and demonstrates excellent customer service skills.
  2. Helps customers select products, answers questions, and shares product knowledge.
  3. Creates or updates customer profile records.
  4. Processes purchases and returns.
  5. Alerts management of potential security issues.

What are the responsibilities of a sales associate? ›

Responsibilities
  • Greet customers as they enter the store.
  • Answer customer questions and assist with requests.
  • Execute purchases and returns at the cash register while checking for accuracy.
  • Restock and organize merchandise on the sales floor.
  • Resolve customer complaints and issues in a timely and professional manner.

Do Ashley Furniture sales people work on commission? ›

After training the pay will be $15/Hr. OR your commission, whichever is greater, for the first 90 days. After the 90 days is up, it will go to straight commission.

Who owns Ashley Furniture USA? ›

Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. The company is owned by father and son team Ron and Todd Wanek. Ashley Furniture manufactures and distributes home furniture products throughout the world. Ashley Furniture Industries, Inc.

Who is the bank for Ashley Furniture? ›

Synchrony offers Ashley HomeStore customers competitive financing, subject to credit approval, for purchases made online or the nearly 500 Ashley HomeStores across the U.S.

What is the role of a sales associate? ›

A Sales Associate, or Retail Sales Associate, is responsible for assisting customers throughout the buying process. Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.

Is retail sales a good career? ›

1 Benefits of retail sales

You can also develop valuable skills such as communication, customer service, negotiation, and teamwork. Moreover, retail sales can be a rewarding career if you enjoy helping customers find solutions, satisfying their needs, and building long-term relationships.

What is a sales associate example? ›

For example: As a Sales Associate, you'll be at the forefront of the sales process, greeting customers as they come in and assisting them at every step of their buying journey. You'll maintain high product knowledge to answer customers' questions and direct them to the right products.

What is the difference between a retail assistant and a sales associate? ›

As I see it in brief, a retail assistant performs mostly in a retail mode. Helping the customer to an item or dept. And checking them out at the register. A sales associate tends to have an expertise in a particular product line or lines.

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