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The latest reports from users having issues in Austin come from postal codes 78704, 78767, 78744, 78741, 78702, 78701, 78713 and 78723.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 272,951 ratings
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Problems in the last 24 hours in Austin, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
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Internet (63%)
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Wi-fi (13%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Austin, Travis County, Texas
The most recent Spectrum outage reports came from the following cities:Austin, Pflugerville, Del Valle, Manchaca and Manor.
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City | Problem Type | Report Time |
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Austin | Internet | |
Austin | Internet | |
Pflugerville | Internet | |
Austin | Internet | |
Austin | Internet | |
Austin | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Austin, Texas
Latest outage, problems and issue reports in Austin and nearby locations:
- Amy Bresnen (@amy_bresnen) reported fromAustin, Texas
.@GetSpectrum Cable has been out for 12 hours. I look forward to our marriage dissolution after session. It takes effort to be this bad.
- youngxsaucex (@YoUnGxSaUcEx) reported fromAustin, Texas
@GetSpectrum fix your ****
- Dirk Diggler (@mannyphysique) reported fromAustin, Texas
@GetSpectrum fix my wifi bro. It’s been out for hours now.
- Laura Waits (@lwaits) reported fromAustin, Texas
@Ask_Spectrum It's already reported. It's just frustrating when you have to cover for different team members because someone with Spectrum is down every week. Today is multiple people.I have @googlefiber so I'm always connected.
- TexasCowboy (@TTran4200) reported fromAustin, Texas
@Ask_Spectrum spectrum Ethernet outage con't get us in a lot of trouble from WFH + kids can't virtual classroom. Why is such BIG Spectrum can't handle their Ethernet? Took our monthly service fee & NOT provide a proper service (not even a notification to FYI us) zip code 78730
- JRizzle (@JRausch_Aggie94) reported fromAustin, Texas
@Ask_Spectrum No internet for 48 hours and counting. And there doesn’t seem to be any sense of urgency to fix or provide and expectations is time to resolve. So disappointed in Spectrum. Time to look for new service provider.
- Amy Bresnen (@amy_bresnen) reported fromAustin, Texas
@Ask_Spectrum There are 2 lines down. No ETA. Y’all will call when it’s clear. Thanks.
- Ryan (@SingSellPray) reported fromAustin, Texas
@Ask_Spectrum 24 hours now. Any update on Internet outage in 78759?
- JRizzle (@JRausch_Aggie94) reported fromAustin, Texas
Hey @ATT do you have internet service available today in 78759? There are thousands of @Ask_Spectrum customers today who are without service with no suggested time to resolve. I’m ready to jump of a sinking ship.
- Laura Waits (@lwaits) reported fromAustin, Texas
Work from home permanently will fail in Central Texas area if we have to rely on @GetSpectrum. Half my team is down... again.So thankful for @googlefiber option! Too bad they couldn't cover the areas for rest of my team.#SpectrumOutage
- Amy Bresnen (@amy_bresnen) reported fromAustin, Texas
@Ask_Spectrum Get your s*** together. Got the message at 9am. We’re seriously leaving in June. You’re horrible.
- Bone Collector (@YingYangPK) reported fromAustin, Texas
I say this with the utmost disrespect. **** @GetSpectrum !!! Y’all’s internet is TRASH!
- Vince Picone (@vppicone) reported fromAustin, Texas
@Ask_Spectrum if we haven’t received service yet, is there a chance it will be restored tonight or should we wait for tomorrow? Sent a DM with no response.
- Steph (@stephcooks) reported fromAustin, Texas
@Ask_Spectrum just got a call saying our internet, down since Thursday, is restored, but it’s definitely not. Any true ETA? Please?
- 〽ycha Coleman🏹 (@MychaColeman) reported fromAustin, Texas
@Ask_Spectrum @moneysignmookie We’re out of service here in Austin Tx. Internet has been down for an hour now. What’s the deal??
- Jerusalen García (@jgarciajordan) reported fromAustin, Texas
@Ask_Spectrum Is the Spectrum website having issues? I can login, but can't make a payment. It says the info isn't currently available.
- Dr. Justin Brummer (@justinbrummer) reported fromAustin, Texas
@Ask_Spectrum @amethyst_heels Should probably switch to another provider, two days in a row outage
- 〽ycha Coleman🏹 (@MychaColeman) reported fromAustin, Texas
@Ask_Spectrum what is going on with our internet outages? First last night at midnight and now again the last 2 hours? Y’all advertise cell phone service now and I would be a pissed customer if I couldn’t use my cell. At least send an email to us. People work from home🗣
- Cynthia Balusek (@cbalusek) reported fromAustin, Texas
Hey @Ask_Spectrum - maybe instead of just setting up calls to tell me my internet is back up on a timer, do it when it’s actually up. It’s been down for four days and I’ve received two calls saying it’s fixed. And it’s not. Updating your website once a day is unacceptable.
- Ganesh Padmanabhan (@_ganeshp) reported fromAustin, Texas
I have had @GetSpectrum for 2 months and have had 10+ outages! Never had the issue for 6 yes before when I had @ATT but they were slow as hell — upgrading the speeds decreased the reliability and uptime! I don’t like either of my red and green pills, need orange!
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- jason williams (@jasonwi61927282) reported
@swapter @Ask_Spectrum Good luck trying to get any information out of these representatives. They all say the same bullsh*t. They don’t want to admit Internet is down for thousands of people and it’s a HUGE mess.
- Andrew (@totally_terror) reported
Anyone else having serious slowdown issues with @GetSpectrum internet?
- SteamPunk ****** (@empatheticbitch) reported
@GetSpectrum you have the worst company policies and customer service. I’ve been trying to cancel my service for over a month to not avail. #dobetter #customerservice
- MonthyNo4 (@MonthyNo4) reported
@Ask_Spectrum It is not related to the modem. I verified this with Customer Service. I can run the Spectrum TV app on my Apple TV, my iPhone and my Roku TV all at the **same time**. The only one that crashes and freezes is the one running on Apple TV.
- TBH2 (@_TBH2) reported fromLos Angeles, California
Still no word from @Ask_Spectrum about this internet outage in North Hollywood. Just leaving all their customers hanging. Terrible customer service.
- Crimson_Missed73 (@Lilatlas73) reported
@Ask_Spectrum internet is down here in Louisville, Ky (40205 zip code)..Been down most of the day... Any idea when service is going to be restored here?? I use internet for my work, and pay almost $100.00 a month for this..Come on..
- Casey (@CptCas3y) reported
Day 6 of no internet. Today I learned you can create a parody of the @Ask_Spectrum twitter account and get banned significantly faster than you can get your @GetSpectrum internet service restored after an outage.
- Donovan Padilla (@donpopo10) reported
@Ask_Spectrum internet down in Buena Park, CA please fix!!!!
- Jason Schuringa (@jason_schuringa) reported fromWyoming, Michigan
@GetSpectrum 1. I located the drain with the crew. Even verified the depth of the drain with the crew. They said they would be nowhere close. 2. The following week my basem*nt starts the flood. Find the damage. Stuck in big corp red tape. 3. Be local. Please fix this.
- CitrixRick (@swapter) reported
@Ask_Spectrum I can't if I DM you a Name and Suite# your privacy settings block the message. Can you just tell me if there is an outage in Torrance 90504?