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The latest reports from users having issues in Syracuse come from postal codes 13261, 13208, 13219, 13224, 13207, 13204, 13203 and 13212.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 272,951 ratings
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Problems in the last 24 hours in Syracuse, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Syracuse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Syracuse, Onondaga County, New York
The most recent Spectrum outage reports came from the following cities:Syracuse, Baldwinsville, Liverpool, East Syracuse, Manlius, Camillus, Clay, Cicero, Marcellus, Fayetteville and Minoa.
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| City | Problem Type | Report Time |
|---|---|---|
 Syracuse | Internet | |
| Syracuse | Internet | |
| Syracuse | Internet | |
| Syracuse | Internet | |
| Baldwinsville | Wi-fi | |
| Syracuse | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Syracuse, New York
Latest outage, problems and issue reports in Syracuse and nearby locations:
- Christina Luce (@ChristinaMLuce) reported fromCicero, New York
Goodness, @Ask_Spectrum. Same issue as last weekend. The most recent episodes of @GreysABC and @AMillionABC are not showing up in my On Demand. I’m trying to catch up on my shows. Help a sister out!
- Teri Weaver (@TeriKWeaver) reported fromSyracuse, New York
@AndrewDonovan @BuffaloBills @Ask_Spectrum Time Warner Cable customer service would never have let that tweet just hang there this long.
- Anna Army (@AnnaArmy_SYR) reported fromSyracuse, New York
Regret my decision in choosing @verizonfios. Customer service has been very helpful but this entire process is inconvenient. Should have gone with @GetSpectrum but we are in too deep to switch.
- Brian Indolfi (@BrianIndolfi) reported fromEast Syracuse, New York
The only thing slower than @GetSpectrum’s internet service is its customer service #getridofspectrum #backtofios
- Orange Patriot (@IBleedOrange1) reported fromWestvale, New York
@CUSEblonde24 @Ask_Spectrum Spectrum is the WORST . I got rid of them a few years ago
- Lou Anne Campese (@LouAnneCampese) reported fromMinoa, New York
@Ask_Spectrum It would be helpful to also put this message on your customer service phone message! Thank you!
- Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York
@Ask_Spectrum You keep interrupting the program with either commercials or dead air 😡😡😡😡 before the commervial mark. I am missing moments of my favorite shows! This is a network issue.
- NATURAL IMMUNITY (@forcedanarchy) reported fromSyracuse, New York
@Ask_Spectrum over 40 minute hold times, off shore customer service that is poorly trained, prices that are outrageously high due to no competition in most communities. Unacceptable
- Sean (@KillaColls) reported fromManlius, New York
@meghan_sleezer @Ask_Spectrum I have no affiliation with spectrum, but it looks like a massive outage. I’m in Syracuse and we just lost service.
- Klondike (@sh*ttyLuigi) reported fromClay, New York
@Ask_Spectrum hey your guy just left my place and this sh*t still not working
- Alfred Morgan (@amorganskate) reported fromSyracuse, New York
@Ask_Spectrum Big issue is price for me for what my download speed is. Compared to Verizon FiOS I can get a gig up and down for pretty close to what I'm paying now. You don't provide that service.
- Brenden McNamara (@brendenmac_5) reported fromSyracuse, New York
@GetSpectrum you done ****** up fix my internet
- Christina Luce (@ChristinaMLuce) reported fromCicero, New York
Hey, @Ask_Spectrum it’s been a little over 12 hours. I’m still not seeing Episode 4 for @GreysABC or @AMillionABC on my On Demand. This was an issue last week too.
- Beth (@eemetcal) reported fromSyracuse, New York
@sairsyr @Ask_Spectrum Working on my grid-down simulation. I found some bugs!
- Grant Fletcher (@gfletcher1166) reported fromSyracuse, New York
@Ask_Spectrum I had tried those before I sent the tweet. Still having issues.
- Jason Loetterle (@JasonLoetterle) reported fromBaldwinsville, New York
@Ask_Spectrum there appears to be an outage in Baldwinsville NY 13027. Please confirm and provide an ETA
- Brian R. Donner (@bdonner07) reported fromOnondaga Hill, New York
Gotta give a shout out to the @GetSpectrum tech who came to our house today for a service call. One of the best tech's we've had. And we've had a lot. He even had to battle some nasty yellowjackets at the pole. #handleitlikeapro
- Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York
Dear @Ask_Spectrum, I really can't enjoy my @CW_TheFlash and @CW_Arrow with this awkward dead air and commercials unterruoting the program. Yay first bulk accounts I can't quitdue to poor service...
- Lisa Maresca (@Lisiebird) reported fromLysander New Community, New York
Another cable and internet outage at @GetSpectrum makes me even more angry at @verizonfios for not expanding to my area, despite being available 3 miles down the road.
- Melinda Reiner (@MelCuse19) reported fromDe Witt, New York
Hey @Ask_Spectrum the latest service issue in the Syracuse area is ESPN2 is down. 13214 and, not just at my address.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- jason williams (@jasonwi61927282) reported
@swapter @Ask_Spectrum Good luck trying to get any information out of these representatives. They all say the same bullsh*t. They don’t want to admit Internet is down for thousands of people and it’s a HUGE mess.
- Andrew (@totally_terror) reported
Anyone else having serious slowdown issues with @GetSpectrum internet?
- SteamPunk ****** (@empatheticbitch) reported
@GetSpectrum you have the worst company policies and customer service. I’ve been trying to cancel my service for over a month to not avail. #dobetter #customerservice
- MonthyNo4 (@MonthyNo4) reported
@Ask_Spectrum It is not related to the modem. I verified this with Customer Service. I can run the Spectrum TV app on my Apple TV, my iPhone and my Roku TV all at the **same time**. The only one that crashes and freezes is the one running on Apple TV.
- TBH2 (@_TBH2) reported fromLos Angeles, California
Still no word from @Ask_Spectrum about this internet outage in North Hollywood. Just leaving all their customers hanging. Terrible customer service.
- Crimson_Missed73 (@Lilatlas73) reported
@Ask_Spectrum internet is down here in Louisville, Ky (40205 zip code)..Been down most of the day... Any idea when service is going to be restored here?? I use internet for my work, and pay almost $100.00 a month for this..Come on..
- Casey (@CptCas3y) reported
Day 6 of no internet. Today I learned you can create a parody of the @Ask_Spectrum twitter account and get banned significantly faster than you can get your @GetSpectrum internet service restored after an outage.
- Donovan Padilla (@donpopo10) reported
@Ask_Spectrum internet down in Buena Park, CA please fix!!!!
- Jason Schuringa (@jason_schuringa) reported fromWyoming, Michigan
@GetSpectrum 1. I located the drain with the crew. Even verified the depth of the drain with the crew. They said they would be nowhere close. 2. The following week my basem*nt starts the flood. Find the damage. Stuck in big corp red tape. 3. Be local. Please fix this.
- CitrixRick (@swapter) reported
@Ask_Spectrum I can't if I DM you a Name and Suite# your privacy settings block the message. Can you just tell me if there is an outage in Torrance 90504?
